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17 oct

Sweepstakes and Contest Rules

By: Sync Marketing | In: Ask Sync Marketing, Best Practices, Contests, Legal and Prize Fulfillment, Marketing, Sweepstakes

Anyone who has enters sweepstakes or contest has usually noticed a long list of rules and regulations. Some may be put off by all this legal jargon. It’s not just there to protect the companies involved in the promotion, but it is also a helpful tool for the entrant. It outlines very important features of the promotion in one neat package. Different variables of the promotion can change what needs to be outlined in your rules. Today, I have provided a list of some of the items that should be included in your sweepstakes and contest rules:

Eligibility

This section is important in sweepstakes and contest rules, because it outlines who can enter. This should include the geographical location where the promotion is open, i.e. 50 US states. It should also include the minimum age of entrants. Lastly, it should call out the fact that your employees, family members, etc. cannot enter or win.

Timing

This section should outline the exact start date and time and end date and time. Obviously, this is important because it tells entrants their deadline for entering.

How to Enter

This section outlines where and how people enter. Maybe it’s an online sweepstakes. In that case, the URL to the sweepstakes or contest home page will need to be provided. Also, you will need to tell entrants what you are collecting from them, i.e. name, address, phone number, etc. Here is a link to a sweepstakes home page that shows the entry process.

If you are running a sweepstakes where the entry method is on social media, you will need to explain the process for entry. Here’s an example of a Twitter and Instagram sweepstakes.  In addition, this section should outline the total number of entries a person can earn during the sweepstakes entry period. Depending on the complexity of the sweepstakes or contests, this section needs to be drafted with acute attention to detail from a legal standpoint. That’s why it’s important to hire an administrator who specializes in sweepstakes law to identify any additional information that needs to be included.

Winner Determination

This section should clearly outline when the winners will be selected and notified. This helps legitimize the process for the administrator when contacting the potential winners. The entrant can refer to the rules and see that the dates match. It also lets entrants know if they will have to wait days or weeks after a promotion to find out if they are a winner. Patience isn’t always a virtue when it comes to winning a prize, so this will inform your entrants when you will be conducting the drawing so that they have an exact date in mind.

Prizes

This section outlines what prizes you are awarding and their approximate retail value (ARV). This is important because any time a prize has an ARV over $600, it will need to be reported to the IRS. Winners should have fair warning before accepting any prize where they are going to be issued a 1099.

The above is a basic list of things to think about when drafting sweepstakes or contest rules. Keep in mind, there are a lot of other items that need to be included. It is extremely important to work with an agency that knows everything that is legally required to run a promotion.

Sync Marketing’s legal team is constantly researching and staying up-to-date on all the latest legal actions and changes in the field. We also attend the most respected marketing law conferences each year. This translates into invaluable legal counsel and advice for you on all your promotions and will ensure your sweepstakes and contest rules are the most iron clad. Here is a link to some of the legal services we offer at Sync Marketing. Contact us today and we will be happy to answer any questions you may have about sweepstakes and contest rules.

Sweepstakes and Contest Rules

 

 

 

 

 

 

 

 


29 jun

Why Run a Back-to-School Sweepstakes?

By: Julie Link | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Legal and Prize Fulfillment, Prize Fulfillment, Sweepstakes, sweepstakes company, Turnkey Sweepstakes

We’re now officially into summer, and while most people bask in that fact, marketers are already looking ahead and making plans for the back-to-school season. This is a prime time of year to focus on consumer loyalty and brand awareness. This is especially true for retailers that carry merchandise geared for children and young adults. Back-to-school sweepstakes are an effective marketing tool to accomplish these goals. Today I will go into a few reasons why.

  1. Deals, deals, deals.

This is a great opportunity to provide incentives to consumers to shop your brand. Back-to-school sweepstakes allow you to incorporate coupons and surprise-and-delight offers to consumers. This can be accomplished by offering these deals after they have entered for a chance to win. For example, once they receive the “thanks for entering,” message, offer them 20% off their next purchase. Not only is this optimal for reengagement but its also an invaluable way for you to obtain insights on your consumer. If you find that a high percentage of consumers redeem the coupon from the sweepstakes, then you will know that sweepstakes are resonating with consumers.

  1. Consumer Loyalty

It’s a two way street. While you’re looking for consumer loyalty, so is your consumer. By running a back-to-school sweepstakes, you will in turn receive loyalty because you’re offering you consumer something in return. Once you receive their email address, the hope is that these consumers will keep coming back. If you are offering them incentives, like sweepstakes or surprise and delight offers, it’s even a better reason to return to your site. So, after you run that back-to-school sweepstakes, make sure to follow up with a pre black Friday sweepstakes and keep the momentum going! Check out some of our work samples for more inspiration on back-to-school sweepstakes.

  1. Showcase your back-to-school merchandise

What better way to showcase your new back-to-school product than with a back-to-school sweepstakes. Through banner ad campaigns, social media posts and in-store POP, you will be able to promote your new products all while promoting the back-to-school sweepstakes.

When running a back-to-school sweepstakes, also keep in mind the prizing for your sweepstakes. Optimal prizing could be a daily awarding of your product or service with an overarching grand prize like cash or a trip. People love to start planning trips as soon as the reality that summer is over kicks in and cash offers consumers some hope of financial relief to offset some of the money they spend to send their kids back to school. To learn more about ideas for prizing and some of the best types to give away, click here.

As this year’s back-to-school season quickly approaches, consider running a sweepstakes. You will be sure to be top of your class with consumers.

Back-to-School Sweepstakes

 

 

 

 

 


31 mar

Questions about Running a Successful Contest

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Marketing, User Generated Content

So you’ve decided to add running a sweepstakes or contest to your marketing plans this year, but you are not really sure where to start or which one will work best for you to reach your goals. Below are a few questions about running a successful contest from fellow marketers.

What are the benefits of running a contest?

We are always upfront when someone comes to us who is considering running a contest. The truth is, in most cases, you will not receive as many entries as you would if you chose to run a sweepstakes. The reason being is that with a contest, you are typically asking people to complete an extra step beyond just filling out a simple entry form. When running a contest for example, you might ask people to upload a photo or video of themselves completing a particular outlined task, or to write an essay, or even name your new product. If you want to run a buzz-worthy campaign, make sure you are reaching your true customers and collect fun user-generated content, a contest is the way to go. A contest will provide you with much more QUALITY entries. Here is a helpful article touching on the differences between sweepstakes and contests.

Are there any legal parameters to consider when running a contest?

Yes, and they change frequently, especially on social media platforms. That is why we always recommend that you consult an expert like Sync Marketing, when putting together any contest or sweepstakes. One of the most crucial elements is to make sure that you clearly outline the contest criteria and judging parameters in the official rules.  Here is an article that was written to give advice for contest entrants that might help give you additional insight.

Does one contest theme attract more entries than another?

Theme is certainly one of the factors for consumers when deciding if they want to enter a contest. Although it isn’t the only thing that might pique their interest. You will almost guarantee that you will have a good amount of entries if the contest is offering a new or fun twist or has a “cool” factor, but we find that prizing is what really drives entries. If you offer a fun experiential prize, or something that the consumer can’t obtain on their own, they will take the extra steps to enter. Another great option is build a contest around a philanthropic cause that is close to your company’s heart. Here is a case study of a contest campaign that Walmart and some of its vendors partnered together to run to a contest to support the cause to fight world hunger.

If done right, contests are a fun way to create positive interaction with your consumers and possibly create some exciting buzz for your company online and beyond. If you have any additional questions about running a successful contest contact us today at 323-596-7962 or info@syncmarketing.net.

Sync Marketing – The Sweepstakes and Contest Experts

26 feb

Why hire an administrator to create your sweepstakes Official Rules and Winner Release Forms

By: Julie Link | In: Ask Sync, Ask Sync Marketing, Best Practices, Legal and Prize Fulfillment

In this month’s Ask Sync Marketing, we answer the question, “Why should you hire an administrator to create your sweepstakes Official Rules and Winner Release Forms?”

Why can’t we just use our in-house counsel to draft our rules?

It’s not to say that they can’t, but if your in-house legal counsel does not specifically specialize in promotion law, chances are they are not up-to-date on all of the latest legal actions and changes in the field. Our advice is to keep them focused on what they do best and ask them to review the rules we create for you. Our legal team specializes in promotion law and are the top in the field. We will provide you with a comprehensive set of official rules that include the current promotion laws.

We want to run a promotion on Facebook and they offer Promotion Guidelines, isn’t this enough?

Reviewing Facebook’s latest promotion guidelines is helpful, but it’s definitely not enough to have full insight on all of the required language needed for a fully-compliant set of official rules. There are many eligibility, publicity, and state and local laws that should be considered when running a sweepstakes or contest. Hiring an agency like Sync to create the rules for you will allow you to rest assured that your official rules will meet these laws.

We found a similar promotion that ran last year, can’t we just use those rules for our sweepstakes?

Absolutely not. First, they’re not your rules to take and second you cannot be sure that these are up-to-date or were even legally compliant in the first place. Not to mention, it’s highly unlikely your promotion will be running identically to the rules you see online.

What if we don’t have time to vet out a new agency to handle our rules?

Even more reason to hire an outside agency! There is nothing more time consuming than dealing with legal ramifications when you don’t follow the law when running a promotion. There is so much that is required when running a sweepstakes or contest, which is why hiring an agency like Sync Marketing to take care of all of this for you, will take a ton off of your plate. Not only do we draft legally complaint official rules, we can also provide the following services when we handle legal:

  • Legal counsel
  • Abbreviated rules
  • Legal disclaimers
  • Winner affidavit of eligibility and release forms
  • Travel companion forms
  • Trademark search of campaign title
  • Patent negotiations
  • Partnership negotiations
  • Client indemnification
  • Letter of opinion
  • Fraud mitigation of promotion offers
  • Fraud mitigation of consumer entrants
  • Bond and register campaign per state and federal guidelines
  • Legal compliance review of all promotional materials and social media posts

Do I even need Official Rules?

We are often asked this by our current clients when they are wanting to run a sweepstakes with a shorter entry period or for sweepstakes or contests with a small prize. Our answer is always, yes. If there is a time frame to enter, you’ll be promoting the sweepstakes in any way, or you’re requiring your entrants to complete certain tasks to enter, then you need to have official rules. Keep in mind that Official Rules are your friend – they protect you and your consumers.

If you’re still on the fence about hiring an outside agency to handle your sweepstakes official rules and winner release forms, give us a call. We would be happy to ease any concerns and talk you through the process in more details. Contact us today

Official Rules and Winner Release Forms

 

 


31 jan

Questions Regarding Taxes on Sweepstakes Prizing

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Sweepstakes

February is the beginning of tax season so we thought it fitting to address some questions that we’ve received from winners and clients alike regarding paying taxes on sweepstakes prizing.

How will I know if I will have to pay taxes on a prize?

Any prizing that you win that totals over $600 in value will be reported to the IRS, and you will receive a 1099 for the tax year in which you accepted the prize. During the process of accepting a sweepstakes prize, you will be asked to fill out and sign a W9 form, so this will be your first indication that you will have to pay taxes on your prize. The amount of taxes that is paid is based on the individual, so it is recommended that you speak with a tax professional to determine what your taxes will be before you accept the prize.  Here is a good article about prizing and paying taxes: http://www.marketwatch.com/story/you-win-and-now-you-owe-taxes-2014-03-12

How do I determine the ARV on a prize for tax purposes when running a sweepstakes? 

We are often asked by our clients to determine the approximate retail value (ARV) of a prize for a sweepstakes. If the prize is an item that is sold by our client, that is the manufacturer’s suggested retail price, which we use to determine the ARV. If, however the prize is a service or trip, we do our due diligence to research the average price of the trip elements to ensure that the ARV is on target.  For more information, see our previous blog article about ARVs here.

What if I accept a prize such as a trip but end up canceling at the last minute? Do I still have to pay taxes on the prize?

Ultimately this is up to the sponsor of the sweepstakes. If the trip elements were already booked and paid for by the sponsor, they will submit a 1099 to the IRS for the advertised ARV.  However, if there are elements of the trip such as food or ground transportation at your destination that wasn’t pre-paid, you could dispute the ARV since those elements were never purchased by the sponsor. Here is an article about taxes on vacation prizes.  http://contests.about.com/od/vacationsweepstakes/f/Which-Taxes-Do-You-Pay-On-Vacation-Prizes.htm

If you are a client thinking of running a sweepstakes or if you have additional tax questions, please contact us at info@syncmarketing.net.   


31 dec

How do I maximize ROI when running an online sweepstakes?

By: Sync Marketing | In: Advertising, Ask Sync, Ask Sync Marketing, Best Practices, Contests, Facebook, Instagram, Legal and Prize Fulfillment, Sweepstakes, Twitter

To answer this question, I am going to first ask you to image that you have agreed to volunteer to bake a cake for your child’s school bake sale to raise money for their upcoming class trip. Your goal with this task is to make the most appealing product that will fetch the most money possible, doing so all within a set budget for purchasing your ingredients. Why this exercise, you may ask? Because this scenario is very similar to the process of trying to maximize ROI when running an online sweepstakes.  Below is the “recipe” for a successful sweepstakes campaign:

Identify your goals:  The goal of the bake sale is to raise as much money with as little financial investment as possible. It’s a challenge because you don’t want to invest too much money towards creating the cake, but the product must still be appealing to fetch a decent price.  Does that sound familiar?  You want to run an online sweepstakes to reward your consumers and get your name out to the masses, but you have a limited budget.  If money is an issue, you may want to consider running a simple social media initiative on Instagram or Twitter for example.  These types of promotions are a cost-effective way to engage your consumers all while promoting your company and/or product.  Here is an article on the benefits of running an Instagram sweepstakes: http://www.syncmarketing.net/benefits-runnings-instagram-promotion/#.VoR5y_9Iios

Know your Audience:  It’s a bake sale that will be attended by other parents at the school who will be most likely be buying the cake to serve to their family that evening. A rum raisin cake might be your baking specialty, but based on the audience, it most likely will be passed up.  The same goes for your online sweepstakes.  If your core consumers are not on social media, it would make much more sense to host the sweepstakes on an iFrame on your website, or on a dedicated sweepstakes microsite.  It may cost a bit more money, but the investment will pay off when you receive entries and email opt-ins. Identifying your audience and their habits is very important to maximizing your investment.

Quality of the Product:  So you signed up to participate in the bake sale knowing that baking is not your forte and now you are nervous.  Since you are not one to shirk responsibility, you whip up your best attempt at a chocolate cake, but it looks more like a hockey puck with frosting.  You certainly get an “A” for effort, but unfortunately, no one is buying your cake.  The same goes for a sweepstakes.  The overall quality of a sweepstakes consists of many ingredients, so to speak.  The design, value of the prizing, and overall user experience are very important to its success.  The icing on the cake is having clearly outlined official rules.  This is something a consumer really values because it’s the basic recipe to the promotion; it outlines the entry period, eligibility requirements, prize description and how they will be contacted if they win to, name a few. It also allows you to rest assured that you are running a legally compliant promotion.  Here is an article outlining the benefits of hiring an agency like Sync to handle your legal needs for running a sweepstake or contest:  http://www.syncmarketing.net/2014/07/#.VoVbSP9Iios

Product Display:  You made the most perfectly delicious cake and you are so excited to bring it to the bake sale to hopefully fetch a handsome price.  The problem is, you wrapped it in cellophane and it’s sitting on the back end of the table in the cold auditorium and it’s completely passed up.  Don’t make the mistake of letting your perfectly constructed sweepstakes go unnoticed by hiding it in the clutter of the online world. Even with a small budget, you can promote your sweepstakes or contest on social media channels, by writing a blog post, or by calling it out on your website’s home page.  You should also consider sending emails to your current subscribers.  The more traffic, the more entries and the higher return on your investment.    

For more information on building the perfect sweepstakes check out this article:  http://www.syncmarketing.net/steps-take-run-successful-sweepstakes-contest/#.VoVhF_9Iios

 


30 nov

Online Sweepstakes and Contests – Questions on Cyber Monday

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Facebook, Instagram, Sweepstakes

On this Cyber Monday, we thought it would be fitting to feature some questions that we’ve recently received about online sweepstakes and contests since these promotions live in the cyber world so to speak. 

What are the benefits of running an online sweepstakes vs. running one in a retail store location?

There are many benefits to running an online sweepstakes vs. asking entrants to visit your store to fill out an entry form as the entry method. In fact, brick and mortar store sweepstakes have become increasing less common over recent years because of the convenience and popularity of online sweepstakes. With an online sweepstakes, not only can you give your entrants an easy and seamless way to participate, you can also highlight specific merchandise or messaging that you want to get across during the entry process.  Below are a few other reasons why you should consider running an online sweepstakes:

Easily collect email opt-ins. With a manual entry, if you get entrants permission to send them future communications from your company, you will need to physically enter the entrant’s information, which can be a very time consuming process.

More exposure.  With an instore-only sweepstakes, you are limiting yourself to people that will be already visiting your store location. If you run an online sweepstakes and offer enticing prizes, you have the chance of attracting people that may not have known about your company to check out your site and subsequently your merchandise while they are entering your sweepstakes.

Where should I run my online sweepstakes?

This question really depends on what your goals are for running a sweepstakes. If you want to capture email opt-ins, you should consider running your online sweepstakes on a dedicated microsite or an iFrame on your company’s website. If you want user generated content, you might want to consider a sweepstakes that is featured on social media channels like Instagram or Twitter. Here is a blog article that touches on running social media sweepstakes:

How do I maximize my online sweepstakes to ensure the best possible ROI?

One thing to keep in mind is that marketing your online sweepstakes is as important as creating the concept. It is also very important to know who your target audience is before you run your sweepstakes to ensure that you are promoting the sweepstakes on the right channels. A sweepstakes can be a very powerful tool and can provide a strong ROI if used correctly.  Here is a blog article that touches on the benefits of running an online sweepstakes and why you should consider adding one to your marketing plans. 

If you have additional online sweepstakes and contests questions for this upcoming Cyber Monday, feel free to send them to inquiries@syncmarketing.net or you can reach out to us here, and your question may be featured in an upcoming blog post.

 

 

 

 


31 oct

Should I Run a Text Message Sweepstakes Campaign?

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Contests, Legal and Prize Fulfillment, Marketing, SMS Campaigns, Sweepstakes, Text Message Sweepstakes

We have clients come to us all the time and ask if they should try a text message campaign (sometime referred to as SMS campaign) for their next sweepstakes and contest campaign. At Sync, we not only run online sweepstakes and contests, but we can also set up and manage your next text message sweepstakes campaign. You can see some of our SMS campaigns here. Below are a few common questions we have received from our clients.

What is more effective, a photo upload sweepstakes or an SMS campaign?

In our experience, the simpler you make the entry process, the more entries you will typically receive. Requiring an entrant to text an SMS message instead of a photo as their entry is definitely quicker and easier for the entrant. Of course it all comes down to how and where you are marketing the sweepstakes. If you’re asking entrants to text a code word, make sure it’s clearly displayed on your marketing and POP materials.

How do I know if my brand or product would be a good fit for a text message campaign?

As long as you can focus your text message campaign sweepstakes or contest on a theme that is relevant to your brand or the particular promotion you are running, a text message sweepstakes will work.  Keep in mind, the goal of a text message campaign is to allow people to instantaneously enter on the spot, so the goal is to make your marketing materials and POP compelling to consumers with the hope of capturing their entry on the spot.

What should I ask entrants to text in?

The possibilities are endless, but we will go back to our theme of, the simpler the better. You can ask entrants to take a survey, answer trivia questions, or simply text in a code word that includes the name of your brand or product.

How can I get potential consumers to text in to win, but also engage with our website?

It’s easy! Once the entrant has entered the code word or answered the questions to be entered to win, you can include a link to your website in your thanks for entering SMS response. You can entice them by asking them to check out exclusive content, video contest, trivia, games, etc.

How can I be sure the entrants are of the required minimum entry age?

At Sync, we handle the entire text message set up process and will also create all of the necessary legal documents, including the official rules, for your text message campaign. Not only will the rules include the eligibility requirements, but we will be sure to set up an age gate SMS response during the entry process, if necessary. To learn more about the legal services we provide at Sync, click here.

If you have any additional questions about text message sweepstakes, including pricing, please don’t hesitate to reach out to Sync Marketing.


30 sep

Running Sweepstakes and Contests on Social Media Channels

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Facebook, Instagram, Marketing, Sweepstakes, Twitter, User Generated Content

This month’s Ask Sync Marketing is all about social media. We are address common questions relating to running sweepstakes and contests on social media channels.

Is one social platform more effective than another when running a sweepstakes or contest?

This really depends on the goals of your campaign and your target demographic. Ask yourself, “Do you want to gather user generated content?” “Do you want to appeal to a younger demographic?” If so, Instagram would be a good medium to choose. This way, you will gain UGC by capturing their uploaded photo. In addition, you will hopefully in turn get them to follow your page in the process. Here is an example of a winning social media campaign that we created. It was even highlighted in Chief Marketer. Lastly, here is an article on the benefits of running an Instagram sweepstakes.

Next we need to cover the ever popular Twitter. When running a sweepstakes Twitter, you will find that it’s an effective way to increase your odds of getting word out about your sweepstakes your mass demographic. It will also help increase your followers. However, if your goal is to encourage consumers to opt-in to your email subscription list, you may consider running a sweepstakes on Facebook. Running a sweepstakes on Facebook will allow you to collect user information and collect opt-ins. While Facebook is for all ages, if your demo skews older, this might be the best social media platform for your campaign. Regardless of the platform you choose, it is important that your entrants have access to the official rules.

Do I have to include a Hashtag in my social sweepstakes or contest?

If your only method of entry is via Twitter or Instagram for example, a hashtag will need to be included in order to identify your entries. For example, if you are running a sweepstakes where you are asking entrants to upload a photo of their pet in a Halloween costume, you might consider asking them to include the hashtag, #Halloweenpetparadesweepstakes with their upload. By doing this, you will be able to recognize all of your entries into the sweepstakes.

One thing to keep in mind is that you will need to make sure to clearly outline that your entrants’ Instagram, Twitter and/or Pinterest profiles must not be set to private during the sweepstakes entry and selection period. It’s also extremely important to add the term, “sweepstakes” or “contest” to the end of your promotion’s hashtag. This is a recent required ruling made by the FTC. It needs to be included in order to help consumers identify that others are posting as part of a sweepstakes. You can learn more about the rule change here.

Am I able to let my customers enter on more than one social platform?

Certainly! As long as it is clearly outlined in the official rules, you can give entrants more than one way to enter. We also recommend that you make it very clear to entrants if they are allowed only one entry total in the sweepstakes. Or, if they are able to earn one entry per method.

The next time you consider running sweepstakes and contests on social media channels, feel free to reach out to Sync. Our expert team will guide you on the best platform to use to achieve your goals. In addition, our legal team stays up-to-date on all of the changes to the rules of social. If you would to some example of Sync’s social media campaign’s check out or work page, here.

Sweepstakes and Contests on Social Media Channels

28 aug

Common Questions asked by Sweepstakes Entrants

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Marketing, Sweepstakes

We receive many inquiries during our sweepstakes and contests from entrants who want to know the answers to their questions pertaining to the promotion before entering. First and foremost, the official rules are your friend. The majority of the answers to most questions regarding a sweepstakes or contest will be found here. Below we will go over a few of the most common questions asked by sweepstakes entrants.

Can I enter more than one time per day?

This varies by promotion, but if you attempt to enter more than one time in a day and you receive a message stating that there is only one entry allowed per day, then you have your answer. And, no, this doesn’t mean you can sign up with a different email address to try to enter again as that is against the rules and you will be disqualified.

When will I be notified if I am a winner?

It’s very important to know this information as sometimes potential winners only have 24-48 hours to respond to the initial notification regarding their prize. If you enter a sweepstakes or contest that you’re really interested in, set your calendar to be ready for the call or email from the sweepstakes administrator. At a minimum, the date of winner notification will be listed in the Official Rules in the winner notification section. It’s also a good idea to check your spam folder of the email account that you used to enter on the posted date of winner notification as sometimes email carriers may inadvertently mark the notification as spam.

Why can’t I provide a P.O. Box as my address?

Typically this is because if there is a physical prize to be won, some carriers do not ship to P.O. boxes. Also, it allows administrators, like Sync Marketing, to help prevent cheaters from entering their client’s sweepstakes. You can learn even more about this here

Was my entry received?

Sometimes entrants have a computer glitch or their internet goes out during entry. Typically it’s not the sponsor or administrator’s responsibility to look into this as the issue occurred on the consumers end and the hosts of the promotion are not responsible for the entrant’s internet problems. However, if the administrator offers good customer service, and it is something that they can identify, they will look into the entry to see if it has been received, but this process is not legally required in most cases.

How much is the trip worth?

You can find the approximate retail value, also known as ARV for a trip in the prize section of the Official Rules. To learn more about ARVs, check out our post here.

If you’re an entrant or a company planning an upcoming sweepstakes or contest and have any questions, please don’t hesitate to reach out to Sync Marketing at inquiries@syncmarketing.net. Come back next month for another Ask Sync feature!