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31 oct

Holiday Promotions

By: Julie Link | In: Instagram, Sweepstakes

It’s the spookiest and sweepiest time of year! For retailers, the end of October is the time to start ramping up holiday promotions for the season.  And what better way to do this than with a sweepstakes? Sweepstakes are a great solution for retailers because they are cost effective, engaging and produce exceptional ROI. Today, we will discuss the best game plan for running holiday promotions this season.

Type of Sweepstakes

The basic enter to win sweepstakes often produce the best ROI. If the prizing is good and the entry method is simple, it’s a win-win for both customer and brand.

Instagram: If you want to generate some UGC this holiday season, then let your customers imagination go wild by running an Instagram Contest.

Partnerships! Why not partner with a complimentary brand to come up with a fun and engaging sweepstakes. Partnership are great because you receive free advertising from the partner and better prizing. Here’s an example of a fun holiday partnership between Abercrombie and Paper Culture.

Prizing

If you are a retailer, the best prizing is your product. We recommend giving out several gift cards and a larger grand prize. Having more smaller prizes allows consumers to feel like they have a chance to win, while also enticing them with the larger grand prize ($1,000 gift card, a trip, etc).

Consistency!

Our clients customers love it when they run a few during the holiday season. It keeps them engaged with the brand while also feeling as though the brand values them because they are giving away their product. We recommend running a Thanksgiving sweeps, Holiday sweeps and New Year sweeps to keep customer engagement high.

Sync is currently offering a 25% discount for brands who want to run three sweepstakes this Holiday season.  Contact us today for details.

It’s not too late to get started this holiday season. Sync can turn around sweepstakes in less than a week. Please contact us today to get started!

 

Holiday promotions!


11 oct

Running a Sweepstakes to Boost CRM and Loyalty

By: Julie Link | In: Instagram, User Generated Content

One of the major goals of running any sweepstakes is to collect information about consumers. What you do with this information as a brand or company can have varying results. CRM (Consumer Relationship Management) and loyalty take on different roles with respect to brand-customer relationships. In this article, we will speak to the benefits of running a sweepstakes to boost CRM and loyalty.

Before we get into the benefits of running a sweepstakes, it’s important to know what the difference is between CRM and loyalty. Ultimately, it comes down to the expectations set between the brand and the consumer with respect to the relationship. When a brand invites a consumer to join their loyalty program, they are asking them to do more, so customers expect more in return for their efforts.With a loyalty program, a brand is looking for customers to be a  fan of the brand and is products; is willing to provide the brand with personal information, and in return wants more exclusive interactions. Conversely, when a company invites a customer to sign up for CRM, they are simply asking for an email address and the customer is promised nothing more in return than receiving non-exclusive promotional emails. Here is a great article that outlines these differences in more detail.

The tween retailer, Justice, recently ran a sweepstakes to offer their Club Justice loyalty members a chance to win a VIP trip to LA to attend their annual Club Justice Awards. This promotion was offered not only to reward their consumers’ loyalty to their program but to drive new consumers to join the loyalty program. One of the stipulations of the sweepstakes was that entrants must be enrolled in the program at time of entry. Part of Justice’s loyalty program is they offer of great perks including the opportunity to win this exclusive prize. This is a good example of a brand running a sweepstakes to boost CRM and reward consumer loyalty.

In order to help your company maximize its CRM and loyalty efforts, it is important to have a clear understanding on these two distinct disciplines. Sync will layout a plan to utilize sweepstakes to boost CRM and loyalty, maximizing the best digital consumer experience and ROI. Contact us for your next CRM or loyalty promotion. http://www.syncmarketing.net/