Should I Run a Text Message Sweepstakes Campaign?

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Contests, Legal and Prize Fulfillment, Marketing, SMS Campaigns, Sweepstakes, Text Message Sweepstakes

We have clients come to us all the time and ask if they should try a text message campaign (sometime referred to as SMS campaign) for their next sweepstakes and contest campaign. At Sync, we not only run online sweepstakes and contests, but we can also set up and manage your next text message sweepstakes campaign. You can see some of our SMS campaigns here. Below are a few common questions we have received from our clients.

What is more effective, a photo upload sweepstakes or an SMS campaign?

In our experience, the simpler you make the entry process, the more entries you will typically receive. Requiring an entrant to text an SMS message instead of a photo as their entry is definitely quicker and easier for the entrant. Of course it all comes down to how and where you are marketing the sweepstakes. If you’re asking entrants to text a code word, make sure it’s clearly displayed on your marketing and POP materials.

How do I know if my brand or product would be a good fit for a text message campaign?

As long as you can focus your text message campaign sweepstakes or contest on a theme that is relevant to your brand or the particular promotion you are running, a text message sweepstakes will work.  Keep in mind, the goal of a text message campaign is to allow people to instantaneously enter on the spot, so the goal is to make your marketing materials and POP compelling to consumers with the hope of capturing their entry on the spot.

What should I ask entrants to text in?

The possibilities are endless, but we will go back to our theme of, the simpler the better. You can ask entrants to take a survey, answer trivia questions, or simply text in a code word that includes the name of your brand or product.

How can I get potential consumers to text in to win, but also engage with our website?

It’s easy! Once the entrant has entered the code word or answered the questions to be entered to win, you can include a link to your website in your thanks for entering SMS response. You can entice them by asking them to check out exclusive content, video contest, trivia, games, etc.

How can I be sure the entrants are of the required minimum entry age?

At Sync, we handle the entire text message set up process and will also create all of the necessary legal documents, including the official rules, for your text message campaign. Not only will the rules include the eligibility requirements, but we will be sure to set up an age gate SMS response during the entry process, if necessary. To learn more about the legal services we provide at Sync, click here.

If you have any additional questions about text message sweepstakes, including pricing, please don’t hesitate to reach out to Sync Marketing.

Running Sweepstakes and Contests on Social Media Channels

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Facebook, Instagram, Marketing, Sweepstakes, Twitter, User Generated Content

This month’s Ask Sync Marketing is all about social media. We are address common questions relating to running sweepstakes and contests on social media channels.

Is one social platform more effective than another when running a sweepstakes or contest?

This really depends on the goals of your campaign and your target demographic. Ask yourself, “Do you want to gather user generated content?” “Do you want to appeal to a younger demographic?” If so, Instagram would be a good medium to choose. This way, you will gain UGC by capturing their uploaded photo. In addition, you will hopefully in turn get them to follow your page in the process. Here is an example of a winning social media campaign that we created. It was even highlighted in Chief Marketer. Lastly, here is an article on the benefits of running an Instagram sweepstakes.

Next we need to cover the ever popular Twitter. When running a sweepstakes Twitter, you will find that it’s an effective way to increase your odds of getting word out about your sweepstakes your mass demographic. It will also help increase your followers. However, if your goal is to encourage consumers to opt-in to your email subscription list, you may consider running a sweepstakes on Facebook. Running a sweepstakes on Facebook will allow you to collect user information and collect opt-ins. While Facebook is for all ages, if your demo skews older, this might be the best social media platform for your campaign. Regardless of the platform you choose, it is important that your entrants have access to the official rules.

Do I have to include a Hashtag in my social sweepstakes or contest?

If your only method of entry is via Twitter or Instagram for example, a hashtag will need to be included in order to identify your entries. For example, if you are running a sweepstakes where you are asking entrants to upload a photo of their pet in a Halloween costume, you might consider asking them to include the hashtag, #Halloweenpetparadesweepstakes with their upload. By doing this, you will be able to recognize all of your entries into the sweepstakes.

One thing to keep in mind is that you will need to make sure to clearly outline that your entrants’ Instagram, Twitter and/or Pinterest profiles must not be set to private during the sweepstakes entry and selection period. It’s also extremely important to add the term, “sweepstakes” or “contest” to the end of your promotion’s hashtag. This is a recent required ruling made by the FTC. It needs to be included in order to help consumers identify that others are posting as part of a sweepstakes. You can learn more about the rule change here.

Am I able to let my customers enter on more than one social platform?

Certainly! As long as it is clearly outlined in the official rules, you can give entrants more than one way to enter. We also recommend that you make it very clear to entrants if they are allowed only one entry total in the sweepstakes. Or, if they are able to earn one entry per method.

The next time you consider running sweepstakes and contests on social media channels, feel free to reach out to Sync. Our expert team will guide you on the best platform to use to achieve your goals. In addition, our legal team stays up-to-date on all of the changes to the rules of social. If you would to some example of Sync’s social media campaign’s check out or work page, here.

Sweepstakes and Contests on Social Media Channels

Common Questions asked by Sweepstakes Entrants

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Marketing, Sweepstakes

We receive many inquiries during our sweepstakes and contests from entrants who want to know the answers to their questions pertaining to the promotion before entering. First and foremost, the official rules are your friend. The majority of the answers to most questions regarding a sweepstakes or contest will be found here. Below we will go over a few of the most common questions asked by sweepstakes entrants.

Can I enter more than one time per day?

This varies by promotion, but if you attempt to enter more than one time in a day and you receive a message stating that there is only one entry allowed per day, then you have your answer. And, no, this doesn’t mean you can sign up with a different email address to try to enter again as that is against the rules and you will be disqualified.

When will I be notified if I am a winner?

It’s very important to know this information as sometimes potential winners only have 24-48 hours to respond to the initial notification regarding their prize. If you enter a sweepstakes or contest that you’re really interested in, set your calendar to be ready for the call or email from the sweepstakes administrator. At a minimum, the date of winner notification will be listed in the Official Rules in the winner notification section. It’s also a good idea to check your spam folder of the email account that you used to enter on the posted date of winner notification as sometimes email carriers may inadvertently mark the notification as spam.

Why can’t I provide a P.O. Box as my address?

Typically this is because if there is a physical prize to be won, some carriers do not ship to P.O. boxes. Also, it allows administrators, like Sync Marketing, to help prevent cheaters from entering their client’s sweepstakes. You can learn even more about this here. 

Was my entry received?

Sometimes entrants have a computer glitch or their internet goes out during entry. Typically it’s not the sponsor or administrator’s responsibility to look into this as the issue occurred on the consumers end and the hosts of the promotion are not responsible for the entrant’s internet problems. However, if the administrator offers good customer service, and it is something that they can identify, they will look into the entry to see if it has been received, but this process is not legally required in most cases.

How much is the trip worth?

You can find the approximate retail value, also known as ARV for a trip in the prize section of the Official Rules. To learn more about ARVs, check out our post here.

If you’re an entrant or a company planning an upcoming sweepstakes or contest and have any questions, please don’t hesitate to reach out to Sync Marketing at inquiries@syncmarketing.net. Come back next month for another Ask Sync feature!

Questions Regarding Prizing ARV

By: Sync Marketing | In: Ask Sync, Best Practices, Contests, Marketing, Sweepstakes

We are often asked by our clients and blog followers alike a variety of questions relating to online sweepstakes and contests.  We thought it might be informative to highlight some of the questions here once a month in order to offer our insight on a broader scale. This month’s topic specifically relates to questions regarding prizing ARVs.

What does it mean when a sweepstakes refers to an ARV in the official rules?

When you win a sweepstakes prize over $600, you are required to pay income taxes on the amount won. The ARV stands for approximate retail value of the prize. If for instance, the sweepstakes you are entering has a cash prize, your winning income would be the exact dollar amount of the prize. If the offered prize includes non-cash items such as a television, or a service such as a trip, it’s up to the sponsor and/or administrator of the sweepstakes to determine the approximate retail value or the ARV of each prize. For more information on taxes and sweepstakes prizes, see our previous blog post here.

What determines if I need to bond and register my sweepstakes?

The rule of thumb is that if your sweepstakes has a total approximate retail value (ARV) of all combined prizing of over $5,000, you will need to bond and register your promotion at a minimum with the states of New York and Florida. There are also other factors involved where other state or federal authorities may have jurisdiction over your sweepstakes or that your organization may be exempt from this process, so it’s best to consult an expert in the field, such as Sync Marketing, to review your promotion structure and advise you on a case by case basis.

How do you determine an ARV for a sweepstakes at Sync Marketing?

There are several instances where we work with our clients to determine the approximate retail value (ARV) of a prize for a sweepstakes or contest.  If it is an item that our client sells, we will designate the manufacturer’s suggested retail price (MSRP), which is the amount for which the company that produces a product recommends that it be sold for in stores. Here is an example of how one retailer, Diamond Candles, explained the ARV of prizing in their recent sweepstakes. When determining an ARV for a service such as a trip, we do our due diligence to research the average price of the trip elements to ensure that the ARV is on target.

Check back next month for another topic of interest regarding sweepstakes and contests.  If you have any additional questions regarding this topic or another sweepstakes or contest question, feel free to send them to inquiries@syncmarketing.net and they may be featured in an upcoming blog post.