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30 sep

Running Sweepstakes and Contests on Social Media Channels

By: Sync Marketing | In: Ask Sync, Ask Sync Marketing, Best Practices, Contests, Facebook, Instagram, Marketing, Sweepstakes, Twitter, User Generated Content

This month’s Ask Sync Marketing is all about social media. We are address common questions relating to running sweepstakes and contests on social media channels.

Is one social platform more effective than another when running a sweepstakes or contest?

This really depends on the goals of your campaign and your target demographic. Ask yourself, “Do you want to gather user generated content?” “Do you want to appeal to a younger demographic?” If so, Instagram would be a good medium to choose. This way, you will gain UGC by capturing their uploaded photo. In addition, you will hopefully in turn get them to follow your page in the process. Here is an example of a winning social media campaign that we created. It was even highlighted in Chief Marketer. Lastly, here is an article on the benefits of running an Instagram sweepstakes.

Next we need to cover the ever popular Twitter. When running a sweepstakes Twitter, you will find that it’s an effective way to increase your odds of getting word out about your sweepstakes your mass demographic. It will also help increase your followers. However, if your goal is to encourage consumers to opt-in to your email subscription list, you may consider running a sweepstakes on Facebook. Running a sweepstakes on Facebook will allow you to collect user information and collect opt-ins. While Facebook is for all ages, if your demo skews older, this might be the best social media platform for your campaign. Regardless of the platform you choose, it is important that your entrants have access to the official rules.

Do I have to include a Hashtag in my social sweepstakes or contest?

If your only method of entry is via Twitter or Instagram for example, a hashtag will need to be included in order to identify your entries. For example, if you are running a sweepstakes where you are asking entrants to upload a photo of their pet in a Halloween costume, you might consider asking them to include the hashtag, #Halloweenpetparadesweepstakes with their upload. By doing this, you will be able to recognize all of your entries into the sweepstakes.

One thing to keep in mind is that you will need to make sure to clearly outline that your entrants’ Instagram, Twitter and/or Pinterest profiles must not be set to private during the sweepstakes entry and selection period. It’s also extremely important to add the term, “sweepstakes” or “contest” to the end of your promotion’s hashtag. This is a recent required ruling made by the FTC. It needs to be included in order to help consumers identify that others are posting as part of a sweepstakes. You can learn more about the rule change here.

Am I able to let my customers enter on more than one social platform?

Certainly! As long as it is clearly outlined in the official rules, you can give entrants more than one way to enter. We also recommend that you make it very clear to entrants if they are allowed only one entry total in the sweepstakes. Or, if they are able to earn one entry per method.

The next time you consider running sweepstakes and contests on social media channels, feel free to reach out to Sync. Our expert team will guide you on the best platform to use to achieve your goals. In addition, our legal team stays up-to-date on all of the changes to the rules of social. If you would to some example of Sync’s social media campaign’s check out or work page, here.

Sweepstakes and Contests on Social Media Channels

22 sep

Facebook Bans Like Gating for Promotions

By: Jennifer French | In: Best Practices, Contests, Facebook, Legal and Prize Fulfillment, Marketing, Sweepstakes

Planning to run a sweepstakes or contest on Facebook in the near future?  There is an important change that you should be aware of before you proceed.  Today the latest Facebook change and how Facebook bans like gating for promotions, i.e. requiring people to like a page before they can enter the sweepstakes or contest.  Here is Facebook’s reason for the change.

You must not incentivize people to use social plugins or to like a Page. This includes offering rewards, or gating apps or app content based on whether or not a person has liked a Page. It remains acceptable to incentivize people to login to your app, checkin at a place or enter a promotion on your app’s Page. To ensure quality connections and help businesses reach the people who matter to them, we want people to like Pages because they want to connect and hear from the business, not because of artificial incentives. We believe this update will benefit people and advertisers alike.

It’s Facebook’s aim to make sure that the almighty “like” retains its value.  If you are required to like a page for the purpose of entering a sweepstakes rather than being an actual fan of the page, it may tend to water down the user experience, which may equate to the user spending less time on Facebook.

Obviously, increasing your likes is still an important goal, so this just means you will need to think of other ways around the ban.  One idea is to offer a Facebook “like” icon on your entry page and gently invite people to like your page rather than making it a required step.

In addition to this major change, there have been other important changes within Facebook’s promotion policy that were rolled out throughout the year. This is why it’s imperative to hire an agency like Sync Marketing who specializes in promotion law to administer your sweepstakes and contests. At Sync Marketing, we stay up-to-date on all of these important changes and can help you formulate a plan to increase your reach on Facebook (and beyond) despite this new restriction and future changes.